Last updated: 29/01/2026

At Nihhar Crystals, every product is carefully curated and packed with attention. Due to the nature of our products, we follow a mindful and limited return policy.

Returns Accepted Only If:

• You receive a damaged product
  
  
• You receive the wrong product
  
  

To raise a return request:

• Contact us within 48 hours of delivery
  
  
• Share your order number
  
  
• Provide a clear unboxing video and photos
  
  

Without an unboxing video, we may not be able to approve the claim.

Items Not Eligible for Return:

• Change of mind after delivery
  
  
• Slight variations in color, shape, or texture (as crystals are naturally unique)
  
  
• Used or worn items
  
  

Refund Process

If your return is approved:

• A replacement will be shipped, or
  
  

A refund will be processed to the original payment method within 5–7 business days